Travioor Travel Group Sociedad Limitada – Cookies Policy

Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good personalised experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

What is a cookie?

A cookie is a small file of letters and numbers containing information that we store on your browser or the hard drive of your computer if you agree. They allow us to ‘remember’ you and amend the site to your preferences so that we can display content that is relevant to you, enabling you to navigate more easily between pages. If we didn’t use cookies we would assume you were a new user every time you visited our website, making your experience very basic and time consuming.

List of the main Travioor cookies

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They remember the information you fill out in forms as you navigate through pages. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
  • Advertising Cookies. Travioor uses cookies for the purpose of serving contextual and behavioural advertising to users. Travioor also use cookies for the purpose of serving retargeted adverts to users. No identifiable information is stored. You can opt out of tracking by Travioor and other behavioural marketing companies by clicking on the link below, locating Travioor in the list of behavioural tracking companies and setting the control panel to ‘OFF’: http://www.youronlinechoices.com/uk/your-ad-choices.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name Purpose More information
Google Analytics _ga
display cookie
Identifies whether this is the users first visit to the website or whether they are a returning user. Expires 2 years after last visit
More info
Google Analytics _gat_UA-62910762-1
display cookie
Used to throttle request rate. Expires after 10 minutes
More info
Heap Analytics _hp2_id.1227011176
display cookie
Identifies whether this is the users first visit to the website or whether they are a returning user. Expires 2 years after last visit
More info
Heap Analytics _hp2_ses.1227011176
display cookie
Used to throttle request rate. Expires after 30 minutes
More info
Travioor PHPSESSID
session cookie
Application cookie that is used to manage user session.
It does not save any user data.
Expires with the session
Travioor sails.id
session cookie
Application cookie that is used to manage user session.
It does not save any user data.
Expires with the session
Travioor Currency
display cookie
Used to track user’s local currency in order to show flight data in that currency. Expires after 1 month
Travioor firstRunTriggered
display cookie
Used to track if email subscription modal dialog has already been shown to the user. Expires after 3 days
Travioor signedToNewsletter
display cookie
Used to check if the user has signed up for our email newsletter. Never expires

Third party cookies

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. We do not control the dissemination of these cookies and you should check the relevant third party website for more information about them.

Blocking your use of cookies

You are always free to block, delete or disable cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site, services, applications or tools. For more information about how you can block, delete or disable these technologies, please review your browser or device settings.